The Leadership Experience Questionnaire (LEQ) provides a high-level snapshot of employees' perceptions of an organization's leaders. Where the LCI is intended to provide feedback from the circle of an individual's supervisors, peers, and direct reports, the LEQ is administered across multiple departments in the organization.
The LEQ utilizes the same 360 survey questions as the LCI, measuring perceptions of transformational leadership, decision making behavior, customer care, and structuring skills. The survey is customized to allow for reporting from the business units specific to each organization.
The LEQ is delivered via a link that is emailed to participants. Responses are aggregated by business unit and reported anonymously.
The summary report generated for the executive level displays average ratings by business unit for each metric measured, as well as the overall team atmosphere and key strengths and opportunities for each group. The reports provides immediate visual feedback on what may need improvement at a systems / practices / policy level.
Findings from the report are discussed in focus groups made up of members of each business unit. The recommendations of each focus group are forwarded to the business unit leaders, who choose the areas to target for improvement.
If desired, additional consulting support is available to help interpret data and develop performance improvement initiatives.
Ideally, the LEQ is done when LCIs are administered to provide a measurement of perceptions of both individual and department-level leadership. However, the LEQ can also be used as a systems-level standalone measurement, since it measures transformational leadership culture and decision making skills.
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